Two of the biggest challenges to making strategic decisions that could actually decrease compliance exposure, outside legal spending, and ultimately improve an ethics and compliance program, are adequately collecting and organizing relevant data and taking appropriate action on that data.
Integrity’s EthicsAdvantage® (EA) is a secure and configurable web-based platform that facilitates the management and reporting of issues handled by legal, HR, internal audit, privacy, and compliance offices from intake to resolution. The application provides industry leading functionality, including sophisticated workflow management features. EthicsAdvantage® offers powerful reports and charts to address the measurement and metrics needs of users at all organizational levels. These reports and charts also serve as building blocks for flexible executive dashboards that provide users with configurable views into data relevant to their individual responsibilities. To protect sensitive data, EthicsAdvantage® utilizes a role-based security model that accommodates the demands of global organizations and assures that users can only view and manipulate data to which their organizations grant them access.
EthicsAdvantage® capabilities include:
- Integrity Helpline: Integrity Helpline provides an easy and anonymous way for employees to raise ethical concerns and report misconduct. Incoming calls processed by Helpline agents automatically generate cases within EthicsAdvantage® for handling by your assigned personnel.
- Webline: EA Webline provides a web-based confidential and anonymous intake tool for employees seeking to submit information or raise concerns.
- Workflow: EthicsAdvantage® Workflow lets clients assign responsibilities, schedule activities, and apply effective management controls to investigative teams. Workflow allows timely handling of issues and helps identify inefficiencies in processing.
- Metrics: Reports and charts generate the detail you need with a clean, professional, boardroom-ready appearance.
- Surveys & Certifications: EA Certify supports certification programs, such as Code of Conduct certifications, and any other type of culture-related survey program that companies may wish to disseminate. Based upon how employees respond to particular questions within the certifications, configurable business rules can automatically create cases in EA for tracking and resolution.
Featuring:
- Integration: Correlations between data points from multiple business functions help the organization identify and mitigate existing risks while providing information necessary to make compliance program adjustments that will proactively head off future risks.
- Configurability: Integrity configures EthicsAdvantage® based on your specific business processes.
- Scalability: A modular format and optional features allow the application to scale to the size of your company and your team.
- Security: Integrity hosts the application in a secure SAS 70, Type II Certified facility. Role-based security allows administrative control over each user’s access to data and privileges within the system.
Implementing a robust case management system enables companies to satisfy and be accountable to governmental guidelines and laws, including Sarbanes-Oxley and the Federal Sentencing Guidelines. It also helps the organization identify and mitigate existing risks while providing the data necessary to make compliance program adjustments that will proactively head off future risks. When employees understand what is expected of them, are motivated to abide by the company code of conduct, and are not hesitant to report transgressors, companies can achieve an ethical corporate culture—the cornerstone to a best practice program.
